All product bottles purchased online can be returned within 90 days after they have been shipped, meaning mailed to you. We’ll make sure you’ll know the date, as we’ll send you an email to announce you the shipment, and you can also check it on the delivered package.

To get a refund, you must send the supplement bottles back to us, to the following address: PO Box 90129 Lakeland Fl, 33804. Please keep in mind that we do not support the return shipping costs.

It’s ok if you sent them even on the 59th day of your 90-day money back guarantee period and we receive them several days later. You will still get a refund if you shipped in due time.

Don’t forget to fill in and add to the package the Return and Refund Form that you received with your order. It will help us easily identify the order and speed up the refund.

As long as you sent back the supplement bottles and the Return and Refund Form, you can rest assured the refund will be processed in only a few days after we receive your package.

If you have any questions or you need our help, we’re right here, by your side. Contact us via email at support@alphaplex.com.

We will keep you updated and send you an email when the refund has been processed, so we’ll stay in touch every step of the way.

1. Make sure you are still in the 90-days period that follows the day the order has been shipped to you. You can find the date on the package or in your inbox.

2.Fill in the Return and Refund Form you received with your order.

3. Send the supplement bottles and the Return and Refund Form back to us at: PO Box 90129 Lakeland Fl, 33804.

4. Be patient, we will process your refund in no time after we get your package… and, rest assured, we send you an email to let you know it has been done.